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Call Forwarding
Call Waiting
Three Way Conferencing
Block Caller ID
Access Your VoiceMail
Text Messaging
Get Equipment Insurance
Care for Your Battery
Care for Your Phone
Pay Your Bill
Read Your Bill
Most plans include the call-forwarding feature at no charge. It can be added
for a charge of $2.00/month. Airtime charges for using the call forwarding feature are $.20/min
peak and $.15/off peak. There are three ways to forward a call.
- No Answer Transfer - Forwards calls to another number after four rings, or when you phone is off.
| TO ACTIVATE: |
Press *74
Enter designated phone number (area code+number)
Press SEND |
| TO CANCEL: | Press *740 SEND |
- No Transfer on Busy - Forwards calls to another number if cellular number is busy.
| TO ACTIVATE: |
Press *73
Enter designated phone number (area code+number)
Press SEND
|
| TO CANCEL: | Press *730 SEND |
- Immediate Call Forwarding - Immediately redirects incoming calls to another number.
| TO ACTIVATE: |
Press *71
Enter designated phone number (area code+number)
Press SEND
|
| TO CANCEL: | Press *710 SEND |
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Allows the subscriber to answer a second call while the original call is in
progress. A tone is heard when there is a second call coming in. When you hear the beep press SEND to answer the second call.
Press SEND again to return to the original call. Press END to disconnect one of the calls. No additional Charge.
| TO ACTIVATE: | Press *81 SEND |
| TO CANCEL: | Press *810 SEND |
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Three parties can be joined into the same call. No additional charge.
| TO USE: |
Place your first call, wait for answer.
Dial the second number and press SEND.
When second call is
answered press SEND to connect all three parties.
|
| TO DISCONNECT: | Press END. |
*** Customers that do not have Call Forwarding, Call Waiting, and Three Way Conference Calling may purchase them in a three pack
for $5.00/month.
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Block a wireless number from being displayed on your Caller ID box.
Party receiving call will see "Private ID" instead of the cellular number. No additional charge.
Blocking a number on a per call basis: Dial *67 before the number.
Unblocking a number on a per call basis: Dial *82 before the number.
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New batteries achieve full performance only after two or three complete
charge and discharge cycles. This "conditioning" of the battery is accomplished by using the phone until it turns itself off, or by
using a battery discharging station and then fully charging the battery. Please see your owner's manual as the number of repetitions
may vary by model and manufacturer.
Do not leave the battery connected to a charger for more than 24 hours. Overcharging may shorten a battery's life.
When your phone is left off, a fully charged battery will normally discharge itself within several weeks.
Temperature extremes reduce the capacity and life expectancy of batteries.
Do not dispose of a battery in a fire or expose it to extreme heat.
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Keep your wireless phone dry. Precipitation, humidity and liquids contain minerals that corrode electronic circuits and can
render the phone inoperable.
Do not store the phone in hot areas. High temperatures can damage the battery, and warp or melt plastic parts.
Do not store the phone in cold areas. When the phone warms up to normal temperature, moisture may form inside the phone, which
can damage electronic circuit boards.
Rough handling can break internal circuit boards.
Do not attempt to open the phone. If it is not operating properly, please contact Customer Care at (800) 549-4000 or dial 611
free from your wireless phone.
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Our customer centered service allows you to choose the way that you receive or pay your bills. You can pay
by traditional mail, online or at one of our Customer Convenience Centers.
- Online Billing
Now CellularOne customers can view and pay their bills online! Avoid the hassle of paying by
standard mail and set up automatic billing from your credit or debit card or pay each month online. You can also choose paperless
billing! This means that your bill will not be sent by mail, a great way to save paper and waste! You will receive an email
notification when your bill is ready to be viewed online. Go to www.cellularone-slo.com and
register with My Account.
- Traditional Billing
Simply send in your payment through traditional mail by the due date.
- Pay at CellularOne
You may also pay your bill at one of our five customer convenience center locations in downtown
San Luis Obispo, Pismo Beach, Paso Robles and Cal Poly (at the University Union).
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