Morro Bay from top of Perfumo Canyon Road
VoiceMail Users Guide


Simplify Your Life.

VoiceMail and VoiceMail Plus simplify your communications by answering the calls you're not available to take. Once you start using this simple, yet valuable feature, you'll wonder how you ever managed without it!
Here are just some of the ways in which CellularOne's VoiceMail and VoiceMail Plus can simplify your life:
  • Calls are answered automatically - 24 hours a day, seven days a week.
  • Important information is received and communicated quickly and easily.
VoiceMail Plus provides even more advantages:
  • Your pager can be linked to your VoiceMail Plus, free of charge. When a caller leaves a message, your pager notifies you.
  • Callers can leave a call-back number on your VoiceMail, free of charge, and it will appear on your pager.
  • Group distribution lists can easily be set up, and messages sent to one or more group destinations in just seconds.
  • Copies of messages can be sent to other destinations without re-recording them.
How To Get Started
  1. Call your Wireless Number.
    It's the same for VoiceMail.
  2. Press # to interrupt your personal greeting.
  3. Enter your password, Press #.
    Your temporary password is 1111.
  4. Press #.
Frequently Used Commands
Listen to Messages:
Change Greeting:
Change Password:

Exit Menu:
Other Options:
Need Help?
Press 1
Press 4 3 1
Press 4 2 1
(For security reasons, you may choose to change your password.)
Press *
See Flow Chart
Press 0 at any time for more instructions

Roaming With VoiceMail

VoiceMail and VoiceMail Plus can be used automatically almost anywhere you roam throughout the United States, Canada and Puerto Rico. However, you may encounter a few cities that do not provide automatic VoiceMail access. In these selected areas (call 800-549-4000 for a list of cities), you will need to use the following additional commands:
  1. To check your messages and have your calls answered by VoiceMail:
    Press * 3 5 SND
    Your phone will not ring and you will not receive incoming calls when * 3 5 is active, but calls will be forwarded to your VoiceMail.
  2. To receive incoming calls:
    Press * 3 5 0 SND
    Your calls will not be answered by your VoiceMail, but you can receive incoming calls.
Transferring Calls To VoiceMail

VoiceMail must always be reactivated after using Call Forwarding. Enter:
* 7 4 + 1 0 6 + your wireless number + SND


Key Feature Comparison

Feature VoiceMail VoiceMail Plus
  • MAXIMUM GREETING LENGTH
  • 1 MINUTE 2 MINUTES
  • MAXIMUM MESSAGE LENGTH
  • 5 MINUTES 10 MINUTES
  • NUMBER OF MESSAGES STORED
  • 15 30
  • UNHEARD MESSAGES STORED
  • 10 DAYS 15 DAYS
  • MESSAGES SAVED
  • 10 DAYS 15 DAYS
  • RECEIVE AND STORE MESSAGES
  • YES YES
  • FREE PAGER NOTIFICATION AVAILABLE
  • NO YES
  • SEND MESSAGES BETWEEN MAILBOXES
  • NO YES
  • FUTURE DATED REMINDERS/MESSAGES
  • NO YES
  • SEND MESSAGES TO GROUPS
  • NO YES
  • RECEIVE CALL BACK NUMBERS ON YOUR PAGER
  • NO YES
    Questions? Call Customer Care at 611 or 800-549-4000, free from your wireless phone.



    VoiceMail Flow Chart