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Privacy for Web Visitors
CellularOne respects your right to privacy. A Web site visitor can choose to provide
customer-specific information by ordering a product or service, sending us e-mail,
registering on a company Web site, or entering surveys, contests, or sweepstakes. Any
information provided by a Web site visitor is held strictly confidential within CellularOne
Wireless, or its authorized agent and will not be sold to any other organization or
business, but will be shared as necessary with third party suppliers, vendors, or agents
whose services you use, or from whom you make requests or purchases.
Types of Customer Information
If you order products, make requests or register to receive information, such
customer-specific information will be used to fulfill the specific request or purpose for
which it was provided. In addition, such voluntarily provided information may be
occasionally used to offer products and services that may be of interest; or evaluating
your service needs and contacting you regarding additional services you may find useful.
Customers may have access to their account information on their monthly bills or by
establishing an account online.
Privacy of Online Personal Information
While CellularOne may use this information to contact or send materials to you for
marketing purposes, we will take commercially reasonable steps to safeguard the information
from unauthorized access. We will not make customer-specific information that is gathered
on our site available to unaffiliated organizations for commercial purposes unrelated to
the business of CellularOne Wireless, except with the customer's permission, as required by
law, for safety reasons, or to survey customer satisfaction, under nondisclosure protection.
We use the information provided when placing an order to complete that order. Our servers
reside behind a corporate firewall that maintain tight controls on any access to the system
from both our internal network and the Internet. We do not share that information with
outside parties except as necessary to fulfill the online order (e.g. providing the "ship
to" address and other necessary information to our shipper or the vendor). We may also use
that information to offer other products or services of interest. We do not sell customer
information from our Web sites to any outside party.
Collection and Use of Personal Information
Information collected online may be used within CellularOne, or by an authorized agent to
inform the user about services and products of potential interest. Customers might be
contacted by telephone, direct mail, Interactive Messaging/SMS or e-mail to keep them
up-to-date on new products and services offered by CellularOne, or an authorized agent.
CellularOne does not sell, trade, or otherwise transfer outside the company personally
identifiable information that visitors voluntarily provide in any registration or contest
submission. Examples of information that CellularOne may collect include: name, address,
email address, and wireless number. This information is used to better understand visitors'
use of the CellularOne site and to support related transactions made on the site. However,
this data in an aggregate form may be provided to other parties for marketing, advertising,
or other uses. For example, the majority of visitors to this website own a wireless phone.
CellularOne may also use email addresses and other personally identifiable information to
contact visitors who communicate with us. For example, we direct email to visitors who
provide us with their email addresses for specific purposes such as receiving our email
newsletters or being notified if they have won one of our contests. A trusted third party
may conduct the actual sending of the email offer. CellularOne requires that these third
parties hold the information we provide in strict confidence. Third parties cannot use the
information for any purpose other than the particular offer of goods or services approved
by CellularOne.
Tracking Clicked Links
In order to create a better electronic community, we keep track of patterns of use in the
emails we send out. We note which links are clicked in our email communications to tell us
what areas are of the most interest to our opt-in recipients. We may use this information
to better personalize the content and promotions that we send you in future mailings. A
"referrer" is the information passed along by a web browser that references the Web URL you
linked from, and is automatically gathered by our Web server. This information is used to
identify broad demographic trends that may be used to provide information tailored to your
interests. You will not be personally identified from this information.
Use of Generic Data
When you visit the CellularOne Web site, we log general data, including your domain name
(e.g. aol.com; bellsouth.net, etc.), the name of the web page from which you entered our
sites, and how much time you spend on each page. We use this information to continually
monitor and improve our Web site.
Data Security
To prevent unauthorized access, maintain data accuracy and appropriate use of information,
appropriate physical, electronic and managerial safeguards have been established to secure
the information collected online. All information obtained for online purchases of
CellularOne products and services is encrypted and secured to prevent the possibility of
credit card and other customer information theft.
Cookies
The term "cookie" refers to the files that are transferred from a Web site to your
computer's hard drive. The purpose of cookies is to enable the host Web site to display
tailored information to you and to track your activities on the Web site. Some (usually
newer) versions of web browsers allow you to decide whether or not to accept cookie files,
and some programs notify you when a Web site is about to deposit a cookie file on your hard
drive or receive cookie files selectively. You can check your hard drive for cookie files.
For PCs, look for "cookies.txt" files on your hard drive. On a Macintosh, look for "magic
cookies."
Access by Children
The CellularOne Web site is not structured to attract children under the age of 13.
CellularOne believes there is no information on its Web site, which is inappropriate for
viewing by children. Ordering online products and services from CellularOne is limited to
adults (ages 18+).
Other Web Sites
This web site of CellularOne may contain links to other Web sites. We are not responsible
for the content or privacy policies of other sites.
Feedback
CellularOne welcomes your questions, comments, and concerns about privacy. Please send us
any and all feedback pertaining to this, or any other issue.
Correction of Information
To correct any inaccuracies, please contact us via e-mail.
Updates
Because of the evolving nature of the technologies that we use and the way that we conduct
business, we may amend this policy from time to time. This privacy statement will be
updated to reflect any future developments in Internet business practices. Effective
October 15, 2001
Copyright
All material on this Web site is copyrighted. All Rights Reserved.
How You May Use Our Materials
You may use, copy and distribute the materials found on CellularOne Web sites for internal,
noncommercial, informational purposes only. All copies that you make of the material must
bear any copyright, trademark or other proprietary notice located on the site which
pertains to the material being copied. Except as authorized in this paragraph, you are not
being granted a license under any copyright, trademark, patent or other intellectual
property right in the material or the products, services, processes or technology described
therein. All such rights are retained by CellularOne of San Luis Obispo, its subsidiaries
and/or any third party owner of such rights.
How You May Use Our Marks
You are not authorized to use any CellularOne name or mark in any advertising, publicity or
in any other commercial manner without the prior written consent of CellularOne of San Luis
Obispo.
How We May Use Information You Provide to Us
Do not send us any confidential or proprietary information. Any feedback, data, answers,
questions, comments, suggestions, ideas or the like, which you send to us will be treated
as being nonconfidential and nonproprietary. We assume no obligation to protect such
information from disclosure and will be free to reproduce, use, and distribute the
information to others without restriction. We will also be free to use any ideas, concepts,
know-how or techniques contained in information that you send us for any purpose whatsoever
including but not limited to developing, manufacturing and marketing products and services
incorporating such information.
Endorsements
All product and service marks contained herein that are not CellularOne marks are the
trademarks of their respective owners. References that we make to any names, marks,
products or services of third parties or hypertext links to third party sites or
information do not necessarily constitute or imply our endorsement, sponsorship or
recommendation of the third party, information, product or service.
Content and Liability Disclaimer
Material on the CellularOne Web Site may include inaccuracies or typographical errors.
Changes may be periodically incorporated into this material. CellularOne may make
improvements and/or changes in the products, services and/or programs described in these
materials at any time without notice. The materials on the CellularOne Web Site are
provided "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of implied
warranties, so the above exclusion may not apply to you. CELLULARONE DOES NOT ASSUME ANY
LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY
INFORMATION, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON THE SERVER OR OTHER MATERIAL
ACCESSIBLE FROM THE SERVER. IN NO EVENT SHALL CELLULARONE BE LIABLE FOR ANY DAMAGES
WHATSOEVER, INCLUDING SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR DAMAGES
FOR LOSS OF PROFITS, REVENUE, USE, OR DATA WHETHER BROUGHT IN CONTRACT OR TORT, ARISING
OUT OF OR CONNECTED WITH ANY CELLULARONE WEB SITE OR THE USE, RELIANCE UPON OR PERFORMANCE
OF ANY MATERIAL CONTAINED IN OR ACCESSED FROM ANY CELLULARONE WEB SITE.
Monitoring of Materials Transmitted by You
We are under no obligation to monitor the material residing on or transmitted to this
server. However, anyone using this server agrees that CellularOne may monitor the server
contents periodically to (1) comply with any necessary laws, regulations or other
governmental requests; (2) to operate the server properly or to protect itself and its
users. CellularOne reserves the right to modify, reject or eliminate any material residing
on or transmitted to its server that it, in its sole discretion, believes is unacceptable
or in violation of the law or these terms and conditions.
Access Services Liability Disclaimer
THE USER OF THIS SYSTEM ASSUMES ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SERVER AND
THE INTERNET GENERALLY. CELLULARONE AND ITS AFFILIATES DISCLAIM ALL WARRANTIES,
REPRESENTATIONS OR ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION
ACCESSED FROM, OR VIA, THIS SERVER OR THE INTERNET, INCLUDING, BUT NOT LIMITED TO, ALL
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.
CELLULARONE DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY,
COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON
THE SERVER OR OTHER MATERIAL ACCESSIBLE FROM THE SERVER. IN NO EVENT SHALL CELLULARONE BE
LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER
RESULTING FROM LOSS OF USE, DATA, REVENUE OR PROFITS, WHETHER IN AN ACTION OF CONTRACT,
INTELLECTUAL PROPERTY INFRINGEMENT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR
IN CONNECTION WITH THE USE OR PERFORMANCE OF THE INFORMATION ON THIS SERVER OR THE INTERNET
GENERALLY.
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